Privacy Policy

This Privacy Policy outlines how Nublite Coin Office collects, uses, and protects your personal information when you use our services. By using our platform, you agree to the collection and use of information in accordance with this policy.

Welcome to Nublite Technology Ltd! Your privacy matters to us, and this policy explains how we collect, use and protect your personal information when you use our services including our cryptocurrency investment and portfolio management platform – Nublite Coin Office

By using our platform, you're agreeing to the practices described here:

1. Staying Legally Compliant

We're committed to protecting your data in line with key regulations, including:

  • Nigeria Data Protection Regulation (NDPR)
  • Guidelines from the Securities and Exchange Commission (SEC) of Nigeria
  • Central Bank of Nigeria (CBN) rules
  • Anti-Money Laundering (Prevention and Prohibition) Act 2022 and Know Your Customer (KYC) requirements
  • General Data Protection Regulation (GDPR) when it applies

2. What Information We Collect

To serve you better and meet legal obligations, we may collect:

  • Your full name and date of birth
  • Contact details (email, phone, address)
  • Identification (e.g., government-issued ID, utility bill)
  • Biometric info like selfies or photos for KYC
  • Bank details and payment information
  • Your BVN and/or NIN
  • Cryptocurrency wallet addresses
  • Details of your transactions and investment activity
  • Device/browser data and usage analytics
  • Cookies and browsing patterns

3. How We Use Your Information

Here's what we do with your data:

  • Confirm your identity and meet KYC/AML standards
  • Secure and manage your portfolio investments
  • Process transactions (deposits, withdrawals, transfers)
  • Comply with financial regulations
  • Prevent fraud and unauthorized access
  • Keep you updated with service changes or important notices
  • Improve our platform based on user feedback and behavior

4. Who We Share Your Info With

We only share data when necessary and with trusted parties, such as:

  • Regulators (e.g., SEC, CBN, NFIU, SCUML)
  • Verified third-party providers for services like ID verification, payments or cloud storage
  • Legal advisors, auditors or law enforcement — if required by law

We ensure all partners uphold strict privacy and security standards.

5. How We Keep Your Data Safe

Security is our top priority. We use:

  • End-to-end encryption
  • Secure Socket Layer (SSL) for safe data transmission
  • Two-Factor Authentication (2FA)
  • Role-based access to sensitive data
  • Regular security checks and vulnerability scans

6. Cookies & Tracking

To make your experience smoother and more personalized, we use cookies and similar tools. You can manage your preferences anytime via your browser settings.

7. Data Transfers Outside Nigeria

Sometimes, we might need to transfer your data internationally. When we do, we make sure it's protected with safeguards like legal agreements or standard data protection clauses.

8. Your Rights

You're in control of your data. You can:

  • Request a copy of your personal info
  • Ask us to correct or update inaccurate data
  • Withdraw your consent at any time
  • Request that we delete your data or limit how we use it
  • File a complaint with the Nigeria Data Protection Bureau (NDPB)

Reach us at support@nublite.com for any of these requests.

9. How Long We Keep Your Data

We'll hold on to your data only as long as needed for legal, regulatory or service reasons. For example, account and transaction data may be retained for up to 7 years after account closure, per regulatory requirements.

10. Children's Privacy

Our platform is only for adults aged 18 and over. We don't knowingly collect information from children.

11. Policy Updates

We might update this policy occasionally. Any changes will appear here, along with a new "Effective Date."

Got Questions?

Feel free to contact us anytime at: support@nublite.com